FAQ2025-02-15T15:13:33+00:00

ASK & WE ANSWER

Frequently Asked Questions

What areas do you cover?2025-02-07T10:40:28+00:00

We offer delivery services locally, regionally, and nationwide. Whether you need a quick local drop-off or long-distance delivery, we’ve got you covered. Please contact us to confirm delivery availability in your area.

How do I schedule a delivery or pickup?2025-02-07T10:40:35+00:00

You can easily schedule a delivery or pickup by giving Danny a call on 07865 700040

Do you offer same-day delivery?2025-02-07T10:40:47+00:00

Yes! We offer same-day delivery for urgent packages within local areas and Nationwide, depending on requirements. Give us a call as early as you can, and we’ll do our best to get your items delivered by the end of the day.

How can I track my package?2025-02-07T10:40:58+00:00

The driver will keep you informed and you can call him on his mobile whenever you need an update.

What if I need to change the delivery time or address?2025-02-07T10:41:07+00:00

We understand plans can change! Simply contact us as soon as possible, and we will do our best to accommodate any changes to the delivery time or address.

Is there a minimum order for delivery?2025-02-07T10:41:20+00:00

No, we don’t require a minimum order for delivery. Whether you’re sending a single item or multiple packages, we’re happy to assist with any size delivery.

What should I do if my package is damaged or lost?2025-03-04T20:09:54+00:00

If your package is damaged or lost during transit, please contact us immediately. We’ll investigate the issue and offer a solution, including compensation or a replacement when applicable. All items are covered by £50,000 Goods in Transit insurance for added peace of mind.

Can I schedule recurring deliveries?2025-02-07T10:41:41+00:00

Yes, we offer recurring delivery services for businesses or personal needs, such as weekly deliveries or regular pickups. Contact us to set up a custom plan.

How much does delivery cost?2025-02-07T10:41:51+00:00

Delivery costs depend on the size, weight, and distance of your package. You’ll get an accurate estimate before you go ahead with the booking.

Do you handle fragile items or large deliveries?2025-02-07T10:42:00+00:00

Yes, we can transport fragile items like glass, electronics, or antiques with extra care. We also handle large and bulky items such as furniture and appliances. Let us know your specific needs, and we’ll make sure your items are handled safely. All items are covered by our Goods in Transit insurance for added peace of mind.

Can I request a specific delivery time?2025-02-07T10:42:07+00:00

Yes. For an additional fee, we can schedule deliveries during specific time windows that work best for you. Simply let us know your preferred delivery time when booking.

What payment options do you accept?2025-02-07T10:42:16+00:00

We accept payments via bank transfer or PayPal.

Are there any items you cannot deliver?2025-02-07T10:42:24+00:00

While we can transport most items, we do not deliver hazardous materials, illegal goods, or items that violate our service terms. For specific enquiries about items, please contact us before scheduling delivery.

What do I do if my package is delayed?2025-02-07T10:43:42+00:00

We strive for on-time deliveries, but delays can occasionally happen due to unforeseen circumstances. Contact our customer service team for an update if you suspect a delay.

How do I cancel or reschedule my delivery?2025-02-07T10:44:27+00:00

You can cancel or reschedule a delivery up to 24 hours in advance without any penalty. Please contact us as soon as possible if you need to make changes to your booking.

Do you offer discounts for businesses or frequent users?2025-02-07T10:45:10+00:00

Yes, we offer special rates and discounts for businesses, frequent users, and bulk deliveries. Contact us to learn more about our business packages or loyalty rewards.

Request a callback

Fill in the form below to request a callback to discuss your requirements.

Go to Top