ASK & WE ANSWER
Frequently Asked Questions
We offer delivery services locally, regionally, and nationwide. Whether you need a quick local drop-off or long-distance delivery, we’ve got you covered. Please contact us to confirm delivery availability in your area.
You can easily schedule a delivery or pickup by giving Danny a call on 07865 700040
Yes! We offer same-day delivery for urgent packages within local areas and Nationwide, depending on requirements. Give us a call as early as you can, and we’ll do our best to get your items delivered by the end of the day.
The driver will keep you informed and you can call him on his mobile whenever you need an update.
We understand plans can change! Simply contact us as soon as possible, and we will do our best to accommodate any changes to the delivery time or address.
No, we don’t require a minimum order for delivery. Whether you’re sending a single item or multiple packages, we’re happy to assist with any size delivery.
If your package is damaged or lost during transit, please contact us immediately. We’ll investigate the issue and offer a solution, including compensation or a replacement when applicable. All items are covered by £50,000 Goods in Transit insurance for added peace of mind.
Yes, we offer recurring delivery services for businesses or personal needs, such as weekly deliveries or regular pickups. Contact us to set up a custom plan.
Delivery costs depend on the size, weight, and distance of your package. You’ll get an accurate estimate before you go ahead with the booking.
Yes, we can transport fragile items like glass, electronics, or antiques with extra care. We also handle large and bulky items such as furniture and appliances. Let us know your specific needs, and we’ll make sure your items are handled safely. All items are covered by our Goods in Transit insurance for added peace of mind.
Yes. For an additional fee, we can schedule deliveries during specific time windows that work best for you. Simply let us know your preferred delivery time when booking.
We accept payments via bank transfer or PayPal.
While we can transport most items, we do not deliver hazardous materials, illegal goods, or items that violate our service terms. For specific enquiries about items, please contact us before scheduling delivery.
We strive for on-time deliveries, but delays can occasionally happen due to unforeseen circumstances. Contact our customer service team for an update if you suspect a delay.
You can cancel or reschedule a delivery up to 24 hours in advance without any penalty. Please contact us as soon as possible if you need to make changes to your booking.
Yes, we offer special rates and discounts for businesses, frequent users, and bulk deliveries. Contact us to learn more about our business packages or loyalty rewards.
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